Laws & Regulations

Last Updated: April 11, 2025

Cookies Policy
1. Scope of Application
This policy applies to all personal information you submit while using products and services provided by Bit2Go, including but not limited to information submitted through the website, mobile application, API, admin console, or other product channels.
2. Types of Information We Collect
During your use of the Bit2Go platform, we may collect the following types of information:
  • Identity information: such as name, date of birth, ID documents, address, etc. (for KYC/AML compliance)
  • Contact information: such as phone number, email, etc.
  • Account and transaction information: such as wallet address, transaction records, on-chain hashes, order numbers, etc.
  • Usage behavior and device information: such as login IP, browser fingerprint, device type, access logs
  • Risk control and security information: such as behavioral identification, system risk labels, blacklist matching results
3. How We Use Your Information
  • Account registration, identity verification, payment processing, risk control
  • Fulfilling regulatory obligations such as KYC and AML reviews
  • Providing service notifications, transaction alerts, security warnings
  • System maintenance, data analysis, product improvement
  • Partner service integration (e.g., verification providers)
4. Use of Cookies
Bit2Go uses Cookies and similar technologies to enhance user experience, including:
  • Remembering login status
  • User behavior analysis and product optimization
  • Providing interfaces and recommendations aligned with user preferences
You may disable Cookies through your browser settings, but some features may be limited as a result.
5. How We Share and Disclose Your Information
We do not sell user data and only share it in the following scenarios:
  • With service providers (e.g., KYC verification, payment gateways)
  • To comply with lawful requests from law enforcement or regulatory authorities
  • Internal compliance sharing within Bit2Go affiliated entities
We require third parties to adhere to data confidentiality obligations and sign privacy agreements.
6. Data Storage and Security Measures
We implement the following security measures to protect your information:
  • HTTPS encryption for all data transmission
  • Encrypted storage of user information (e.g., passwords, ID documents)
  • Multi-factor authentication and access control
  • Cold and hot wallet separation with asset monitoring
  • Regular vulnerability scanning and security testing
7. Your Rights
You may exercise the following rights at any time:
  • Right to access and query
  • Right to rectify and supplement
  • Right to deletion (subject to legal conditions)
  • Right to restrict processing and withdraw consent
  • Right to data portability and transfer
Please contact us at [email protected] to exercise these rights.
8. Protection of Minors
This platform is not intended for minors under the age of 18. If we discover a minor’s account, we will take immediate action to cancel and delete the associated information.
9. Cross-Border Data Transfer
Some of Bit2Go’s services are deployed overseas. When cross-border data transfers are involved, we will:
  • Comply with relevant laws and regulations
  • Sign data protection agreements with overseas recipients to ensure secure transmission
10. Policy Change Notification
If there are significant changes to this policy, we will notify you 7 days in advance via website announcement, email, or in-app notification.
11. Contact Us
If you have any privacy or data-related inquiries, please contact:
12. Compliance and Regulatory Information
12.1 Bit2Go Company Registration Information:
  • Company Name: BIT2GO FINTECH LIMITED
  • Registered in: Colorado, United States
  • Company Number: 20241754102
  • Registration Date: July 19, 2024
12.2 Bit2Go MSB Registration Information:
  • Regulatory Authority: FinCEN (Financial Crimes Enforcement Network, U.S. Department of the Treasury)
  • MSB Number: 31000277155652
  • Registration Date: July 22, 2024
  • Business Scope: Money transmission, digital currency exchange, prepaid card and money order sales
  • Covers all states in the U.S.
We strictly comply with BSA/KYC/AML and other regulatory requirements and continuously enhance our global compliance capabilities.